Privacy Policy

Privacy Policy

DC Motors Ltd
Tir Conaill, Tewkesbury Road, Cheltenham, GL51 9SL
Phone: 07401897878
Email: info@dcmotorsltd.co.uk
Effective Date: December 2, 2024


Introduction

At DC Motors Ltd, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and other communications.

By using our services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

1.1 Personal Information

  • Name, email address, phone number, and postal address.
  • Payment details, including billing and delivery addresses.
  • Identification information, such as driver’s license details (for specific services).

1.2 Technical Information

  • IP address, browser type, and device information when accessing our website.
  • Cookies and other tracking technologies to enhance your browsing experience.

1.3 Vehicle Information

  • Vehicle registration details when purchasing or servicing a vehicle with us.


2. How We Use Your Information

Your information is used for the following purposes:

  • To provide, operate, and improve our products and services.
  • To process payments, complete transactions, and deliver purchased items.
  • To contact you regarding your inquiries, orders, or service bookings.
  • To send promotional offers, newsletters, and updates (with your consent).
  • To comply with legal obligations and resolve disputes.


3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

3.1 With Service Providers

  • Third-party vendors and partners who assist in providing our services (e.g., payment processors, delivery providers).

3.2 Legal Obligations

  • When required by law or to protect our legal rights.

3.3 Business Transfers

  • In the event of a merger, sale, or reorganization, your information may be transferred to the new entity.


4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience on our website. Cookies allow us to:

  • Remember your preferences and login details.
  • Analyze website traffic and usage patterns.

You can manage your cookie preferences through your browser settings.


5. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. Measures include:

  • Secure servers and encryption for sensitive data.
  • Regular system updates and security monitoring.

However, no method of transmission or storage is 100% secure. Use our services at your own risk.


6. Your Rights

Under applicable privacy laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
  • Marketing Preferences: Opt out of receiving marketing communications at any time.

To exercise your rights, please contact us at info@dcmotorsltd.co.uk.


7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.


9. International Data Transfers

If you are accessing our services from outside the United Kingdom, note that your information may be transferred to and processed in the UK. By using our services, you consent to such data transfers.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

DC Motors Ltd
Tir Conaill, Tewkesbury Road, Cheltenham, GL51 9SL
Phone: 07401897878
Email: info@dcmotorsltd.co.uk